Delete your data

Option 1: in Instagram (fastest)

• Open Instagram and go to Settings.
• Tap Website permissions, then Apps and websites.
• Find Coldopen and tap Remove.
• Instagram tells us, and we delete your account record, token, messages, and comments right away. You get a confirmation code you can check on our status page.

Option 2: in Coldopen

• Sign in and open Settings.
• Tap Disconnect on the Instagram account. This deletes its token, messages, and comments.

To delete everything, open Settings and use Delete account. This removes your Coldopen account, brands, drafts, messages and Instagram connections.

Option 3: by email

If you messaged or commented on an account that uses Coldopen and want your data removed, email support@usecoldopen.com with your Instagram username. We delete it within 30 days and confirm when it is complete.